Our Service Level Agreement
BBT serves West Texas businesses and homes in 22 areas with broadband service, phone plans and business plans. We provide everything from voice and broadband access to fully customize broadband networks.
BBT Provides Reliable Service
- We make ourselves available 24/7.
- We are ready to answer any questions that you might have about your service.
- We are responsive to our customers' needs.
- BBT has been in business since 1960.
- SLA's can be customized and scalable.
Committed to our Service Level Agreement
You are able to give us a call at any time, and we will be ready for you. Unlike many other telecom companies, we understand that business happens around the clock. Even on holidays, we will respond to service issues. Because of our commitment to the service level, we can confidently say we are the preferred service provider in West Texas.
We are a Dependable Business Technology Partner
BBT is your committed technology partner. As such, we are also a good community member. The BBT (Big Bend Telephone) name is known as an upstanding community member because we help ensure that all of our customers/partners succeed. We understand that you have a business to run and we are here to support you in any way possible. For you, the first step is to choose the right partner for your telecom needs.
Why Choose BBT?
We are the preferred provider in the West Texas region with a comprehensive lineup of broadband, voice and customized network plans. We have all the services needed for your technological solutions in your home or business.