Our Commitment

BBT has joined the FCC’s “Keep Americans Connected Pledge” to ensure our customers can stay connected during this COVID-19 crisis.

To make certain our customers who have been directly impacted by the COVID19 circumstances, have access to the tools they need to navigate this crisis, BBT will not terminate services or apply late fees for any accounts that go past due during the next 60 days. Also, data overages may be suspended.

As the novel coronavirus disrupts our daily routines, many are turning to the telecommunications services for solutions. Businesses are allowing employees to telework, schools are trying out new distance learning tools, and doctors are relying on telehealth to care for some patients remotely. All of those services are made possible by voice and high-speed broadband connections.

Any customer needing assistance with their account should call the business office for payment arrangement details.