Wi-Fi for your whole home
For seamless connectivity throughout your home and out to your yard or patio, fast Internet and Managed Wi-Fi from BBT is the answer to whole home coverage.
Benefits of BBT Managed Wi-Fi
| Router Lease |
| Free Repair & Replacement |
| Remote Technical Support |
| Available Extended Coverage Options |
| Remote Device Connection Assistance |
| Firmware Updates |
| Discounts on Other Labor Rates |
BBT Managed Wi-Fi is available to most BBT Internet subscribers. If you don’t have Managed Wi-Fi you’re missing out! Give us a call at 800.695.4781 or complete the short form below and we’ll get back to you.
Ready for better Wi-Fi? Start here:
Manage Your Router
BBT’s Managed Wi-Fi service includes “My Router” that provides you with the tools needed to manage your router settings and wireless network. My Router is included FREE with your BBT Managed Wi-Fi service! You can reboot your router, view connected devices on your network, change your SSID and password, set up time of day restrictions, and more. My Router puts you in control!
Note: My Router is based on router capabilities and may not be available to all devices.
Access My Router via your BBT customer portal directly at: https://ebill.bigbend.net/ebpp/Login
or visit www.bigbend.com, then click “Pay My Bill.”
For login assistance, please call customer service at 1.800.592.4781, Option 3.
My Router
- Reboot
- Wireless Network Settings
- Time of Day Restrictions
- Local Network Devices
- Local Network Settings
- Port Forwarding
- DHCP Reservations
Reboot
Reboot allows you to reboot your router:
Click "Reboot" then wait for device to reboot and refresh the page.
Wireless Network Settings
Wireless Network Settings allows you to change wireless settings such as the following:
Note: Your router is dual band radio, and you will see a 2.4 and 5Ghz displayed on your device.
Wireless Modes can be changed by selecting the drop down and selecting the desired Wireless Mode:
Once selecting the desired wireless mode select the green save button located at the bottom of the screen.
Wireless SSID and passwords can be changed by selecting the text box and entering the desired SSID and password:
Once SSID and password values have been entered select the green save button located at the bottom of the screen.
Time of Day Restrictions
Customers can set up Internet time restrictions for specified times of day, Mac address, and start and end times. To retrieve device Mac addresses, please refer to “Local Network Devices”.
Days of the week should be selected to present the correct days of the time restrictions. Select the days of the week by selecting the check box presented beside the day of the week.
Once all time of day restrictions have been created select the button located at bottom of the Time of Day Restriction portion of ACS Portal.
Customers that have multiple devices will have the option to select between devices at the top of the screen. This will be presented at the top like the following:
Local Network Devices
Local Network Devices gives customers access to see the local devices that are connected to their network through both physical connection and wireless.
Local Network Settings will display Host Name, IP Address, Mac Address, Vendor, and Interface Type.
Local Network Settings
Local Network Settings allows customer to change the following LAN settings:
Select the Text box and enter the value that you wish to configure. After settings are configured select save button located at the bottom of ACS portal webpage.
Port Forwarding:
Port Forwarding allows you to view, manage, create, and delete port forwards set up within their Router. Port Forwarding will be presented with the following interface:
To begin provisioning Port Forwarding begin by selecting the "ADD" button located at the bottom of the Port Forwarding drop down.
Select “Application” and select the port application you are creating. The Application drop down will present a screen like the following:
Once "Application" is selected enter the external and internal port range by entering a value in the highlighted boxes:
Select TCP or UDP for type of port. Ensure that Enabled is selected to send the port to the device. Once the port is setup select the green "SAVE" button at the bottom of the ACS web portal to save settings and send the port to the device.
Note: Port Forwarding is considered an advanced setting and should only be changed by advanced users. Incompatible setting could potentially create network problems.
DHCP Reservations:
Allows customers to set up local DHCP reservations on the LAN side. DHCP reservation will be presented as following:
Begin setting the DCHP Reservation by selecting the red "ADD" button. You will need the enter both the MAC and IP address into the text boxes that are displayed. Additional DHCP reservations can be added by selecting the "ADD" button to generate an additional DHCP reservation box. Once all DHCP reservations have been defined, select the green "SAVE" button located at the bottom of the webpage.
Note: DHCP Reservations is considered an advanced setting and should only be changed by advanced users. Incompatible setting could potentially create network problems.