Why Choose Smartvoice Hosted PBX

A cutting-edge voice system built for modern business operations.

BBT’s Smart Voice Hosted PBX delivers reliable, flexible communication built for modern businesses.

With cloud-based calling, advanced features, and local support, your team stays connected wherever work happens.

It’s a smarter way to manage business communications without the complexity.

  • Built-In Management Portal, no IT required

  • Web and mobile calling

  • Cost savings with no on-site PBX hardware required

  • Streamlined integration with Microsoft Teams

Contact a Smart Voice Hosted PBX expert.

Voice Communications Simplified

Modern Business Calling

Simple to Setup

BBT’s Hosted Voice PBX is a cloud-based phone system designed for how teams work today.

Make and receive business calls from anywhere with consistent call quality and reliable performance — without managing on-site equipment.

Easy to Manage

Voice Made Simple

Control your phone system from a single, intuitive dashboard.

Add users, update call routing, and manage multiple locations without technical complexity or support delays.

Built to Grow With You

Business Owner looking at BBT PBX Interface

Hosted Voice PBX supports single locations or multi-site operations with the same cloud-based platform.

Whether you’re expanding staff, opening new offices, or supporting hybrid teams, the system adapts without disruption.

Why Businesses Are Moving Beyond Traditional Voice Systems

Legacy phone systems were built for a different time. They’re expensive to maintain, difficult to update, and limited in how they support modern teams.

Hosted Voice PBX removes those limitations by transforming your phone system to fully operational cloud—based voice system. This system eliminates the need for on-site hardware, reducing maintenance headaches, and giving your business the flexibility to adapt as needs change. Hosted Voice PBX is also scalable to your business needs and fully integrated with Microsoft Teams.

One Platform That Grows With Your Business

As your business expands, your communication system should scale effortlessly.

Hosted Voice PBX supports single-location businesses, multi-site operations, and growing teams without requiring system replacements or major upgrades. Whether you’re adding staff, opening new locations, or supporting hybrid work, your phone system adapts alongside your business.

Features That Support Daily Operations

Hosted Voice PBX includes the tools businesses rely on every day, such as:

  • Advanced call routing and voicemail
  • Auto attendants and call queues
  • Mobile and desktop calling options
  • Business continuity features
  • Microsoft Teams integration

All features are delivered through a secure, cloud-based platform designed for reliability and flexibility.

BUSINESS VOICE FEATURES

By pressing the Flash key when you’re on a call, you’ll get a second dial tone and can place a second call. Hit Flash again, and all three of you are conferenced. Again—no extra charge.

If there’s one area code you call frequently, even if it’s not your own, you can configure your service so you only have to dial 7 digits for these calls. From your Web Portal, set the Area Code to the one you dial frequently (for US/Canada only).

This feature combines traditional Call Forwarding and One Number (Find Me / Follow Me) services. You can have your calls ring simultaneously on your office, mobile and home phones, or they can be set up to ring sequentially in any order and with whatever delay you decide to set, on up to four different phone numbers. If you want to be found, this makes sure that you are! CallBlast is configured from your individual web portal.

Call waiting allows you to manage multiple incoming calls on the same phone line. When you’re already on a call, call waiting alerts you to an incoming call with a discreet tone. You have the option to put the current call on hold and answer the new call, or you can choose to ignore the incoming call and continue with your ongoing conversation.

With enhanced caller ID, not only can you see the caller’s phone number, but you also have access to additional information such as the caller’s name, location, and even a company identifier associated with the caller. This feature allows you to quickly identify who is calling before answering the phone, giving you more control over your calls and helping you make informed decisions on whether to answer or not.

You get a very sophisticated voicemail system with a personal greeting and have the option of forwarding voicemails as MP3 attachments to your email and/or sending notification via SMS to your mobile phone. You can access voicemail from your web portal by dialing 00 from your VoIP phone or by or dialing your VoIP number from any other phone. (Dial * once the announcement starts, and enter your password.)

If you have unheard voicemail and your phone supports MWI, then the MWI light will blink. If your phone does not support MWI, you will hear a warbling dial tone when you go to place a call.

Moving your phone device? Simply log onto to your Web Portal and change your 911 location.

Our browser-based VoIP Control Panel (VCP) allows you to manage your account, configure CallBlast (our combination of Call Forwarding and One Number services) and view received calls, missed calls and dialed calls, and manage your voicemail. Log in at https://bbt.voip4vips.net using 10-digit phone number and 1+zip code.

Devices can be moved and connected wherever there is internet access. Going on vacation? Bring your phone device with you and continue connecting with relatives and loved ones while maintaining all of BBT’s exclusive calling features.

You can also download a free Softphone application from your Web Portal (click on Great Options). The Softphone allows you to make and receive calls—even video calls—from your computer.

This allows you to call frequently-called numbers by pressing only one or two programed keys.

Smart Voice Hosted PBX Setup and Online Guides

Hosted Voice PBX Introduction

Mobile App Introduction

Dashboard Overview

Messages and Voice Mail

Call History

Personal Messages

Time Frames

Answering Rules

Attended Console

Application Features

Virtual Web Phone

Digital Fax

Troubleshooting Tips

Pricing and promotions are dependent on location. Please call with your location to ensure you are quoted proper broadband pricing for your service area. Download and upload speeds are based on maximum connection speeds. Actual speeds will vary and are also affected by the number of devices being used simultaneously. Installation fees vary, depend on location and service, and may be waived with term agreement depending on location. A credit check and/or deposit may be required. Relocation of Service – $25.00 flat fee. Unlimited calling plans are valid only in the continental United States. Regular rates apply for Alaska and Hawaii (7 cents/minute). International rates apply.