Reliable Internet for $49.95/month
No Contracts | No Data Caps
A simple, affordable way to get online by a local company with 24/7 support.
Plan Details:
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$49.95/month (24-month promotional rate)
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Includes BBT router
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No contracts, no data caps
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24/7 support from our local team
Requirements
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Auto Pay enabled
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Web-only (paperless) billing
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$100 Installation Fee
Frequently Asked Questions
What is BBT Lite?
BBT Lite is our new affordable internet option designed to help more households stay connected. It delivers dependable broadband service at 100 Mbps download / 20 Mbps upload speeds for only $49.95 per month, with no contracts and no data caps.
Who is BBT Lite for?
BBT Lite is perfect for everyday users — families, students, renters, and retirees — who need reliable internet for streaming, homework, browsing, and staying connected without paying for advanced features they may not need.
What’s included with the plan?
- Up to 100 Mbps download / 20 Mbps upload
- Available on fiber, fixed wireless, or coax (where available)
- Includes BBT router
- No contracts, no data caps
- 24/7 local support from the BBT team you know and trust
What does “unmanaged router” mean?
An unmanaged router is provided at no additional cost, but BBT does not manage or monitor it remotely. This means you’re responsible for Wi-Fi network setup and in-home device connections. Our team will make sure your service is working when installed but cannot provide technical support for router configuration or in-home networking issues.
What are the requirements for this plan?
To qualify for the promotional rate, you must:
- Be enrolled in Auto Pay
- Use paperless (web-only) billing
- $100 Installation Fee
Are there any hidden fees or taxes?
There are no hidden fees, but applicable taxes and regulatory charges may apply depending on your location, plus a $100 installation fee is necessary.
What happens after the 24-month promotional period?
After 24 months, your service will automatically continue at BBT’s standard rate in effect at that time. You’ll be notified before any price change takes effect.
Can I upgrade my plan later?
Yes. You can upgrade to a higher-tier BBT plan at any time — such as Smart Home or Work & Play — for faster speeds, advanced router management, and CommandIQ features.
Does BBT Lite include CommandIQ or managed Wi-Fi?
No. CommandIQ network management and synchronous speeds are not included with BBT Lite. Those features are available with our higher-tier residential plans.
Is there a data cap?
No. BBT Lite includes uncapped data, so you can stream, browse, and connect without worrying about limits.
Do I need to sign a contract?
No contract is required. You can cancel your service at any time.
Is BBT Lite available in my area?
Availability depends on your location and the network technology in your area (fiber, fixed wireless, or coax). To check service availability, visit bigbend.com/residential
or call 800-592-4781.
Who do I contact for support?
Our local support team is available 24 hours a day, 7 days a week.
Call 800-520-0092 for technical assistance or 800-592-4781 for billing and account questions.
