BBT Privacy Policy
Privacy Commitment
BBT (Big Bend Telephone Company) is committed to protecting the privacy and security of the information provided by our customers and other parties visiting our website.
Personal Information
Visitors can generally browse our website anonymously without providing personal information.
However, there may be times when we request information from visitors. When personally identifiable information is collected, you will know because you will need to provide the requested details through the completion of a form. Personally identifiable information may include your name, address, telephone number, and email address.
We will not collect personally identifiable information unless it is provided voluntarily.
If you choose not to give information we request, you can still visit our website, but you may be unable to access certain options, offers, or services.
BBT is dedicated to building long-term relationships with all website visitors and customers. We will not sell, share, or rent this information to others except as described in this Privacy Policy. This policy does not apply to information collected or obtained by other means outside our website.
Log Files
Our tracking systems collect visitors’ IP addresses to analyze trends, administer our website, track visitor movement, and gather broad demographic information to determine what content visitors are most interested in. This tracking only collects IP addresses, not personally identifiable information. Visitors are not personally identifiable within our log files. BBT only uses this information for internal purposes and does not share it with non-affiliated companies or institutions.
Cookies
A “cookie” is a small piece of data sent from a BBT web server to a visitor’s browser and stored on their device.
BBT uses cookies when a customer or visitor orders a product or registers for a specific program.
Cookies allow our website to remember you for future visits and help us tailor our content to match your interests and preferences.
You may choose to disable cookies in your browser settings; however, some website features may not function properly afterward.
Registration
In some cases, a person may be required to complete a registration form to order a product or receive information. During registration, a person may be asked for specific information such as name and email address. This information is used to contact the person regarding BBT services they have expressed interest in.
Ordering Services
When ordering services online, BBT will request certain information, including name, address, telephone number, email address, and payment details.
This information is used for billing, order fulfillment, account maintenance, and upgrades.
Security
When asked to enter sensitive information (such as a credit card or social security number), that data is encrypted and protected through third-party security systems.
Access to visitor information is restricted to BBT personnel and authorized agents who need the information to perform their duties (such as billing or customer support).
Our servers are kept in secure environments. While we make every effort to safeguard information, BBT cannot be responsible for disclosures resulting from transmission errors or unauthorized acts of third parties.
Marketing Contacts
If you subscribe to newsletters or promotional updates, BBT may collect contact information such as your name, address, and email.
Anyone who no longer wishes to receive marketing communications can opt out at any time. Each message we send includes instructions on how to unsubscribe.
Sharing of Personal Information
Collected personal information is used solely for BBT’s business purposes and is not shared with external, non-affiliated companies except as provided in this policy.
BBT may partner with other parties to provide services such as billing solutions or shipping.
When a customer signs up for such services, BBT will share only the necessary information (e.g., name, address) required to deliver the service.
We may also share aggregated, non-personal statistical information with advertisers, partners, or sponsors, but no personally identifiable data is disclosed.
Correction or Updating of Personal Information
Customers may request corrections or updates to their personal information by contacting BBT directly or through our website.
Any changes to this Privacy Policy will be posted on our website so visitors are always aware of what information we collect and how we use it.
Links
BBT’s website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.
We encourage visitors to review the privacy policies of any website they visit. This policy applies only to information collected by BBT’s website.
Policies for Children
BBT does not knowingly solicit, collect, or use personal information from visitors under 13 years of age.
No information should be submitted by children under 13, and they are not permitted to register for contests, newsletters, or services on our site.
Special Cases
BBT reserves the right to disclose personal information when we believe it is necessary to identify, contact, or take legal action against someone who may be causing harm to BBT, its users, or others.
We may also disclose personal information in response to lawful requests, such as subpoenas, or in good faith when required by law.
Deleting Your BBT BizWorx App Account
For information on deleting your BBT BizWorx app account, please contact us at csr@bigbend.com or call 1-800-592-4781.
Customers may also delete their account directly in the app by navigating to:
Settings > Account & Admin > Edit > Delete Account.
Questions
If you have any questions or concerns about this Privacy Policy or BBT’s privacy practices, please contact us at our corporate offices listed on this website.
