BBT Tech Tips · Home & Business

Get connected.
Get comfortable.
Get more from BBT.

A little know-how goes a long way. Follow along with BBT’s video tutorials, from your first router setup to the tools you use every day.

26 video tutorials · Start with home essentials below

01 · Start at home

A stronger start for your home connection.

New setup? Start with your router, connect the app, then add your mesh extender if needed. Already connected? Jump straight to troubleshooting.

Watch: Set up your router

Featured lesson

Set up your router

Start here to get your home connection up and running.

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4 lessons · Choose a video

  1. Set up your routerYouTube tutorial
  2. Set up CommandIQYouTube tutorial
  3. Set up your mesh extenderYouTube tutorial
  4. Troubleshoot your internetYouTube tutorial

Choose a lesson, then press Play. You can also open each video directly.

Use the tutorial that matches your BBT equipment. If your setup looks different, our helpdesk can point you to the right steps.

02 · Your home network, in your hands

Make yourself at home with CommandIQ.

Once the app is set up, explore the features that help you manage your network and your household’s online experience.

Watch the app setup tutorial ↑

Set family boundaries.

Learn about ExperienceIQ tools for screen-time schedules, content controls, and pausing access.

Explore Parental Controls →

Available features depend on your service, equipment, and account settings. Visit each page for details or ask BBT about your plan.

A little more for your downtime

Find your next watch with MyBundle.

Explore BBT’s MyBundle streaming resource. MyBundle is separate from your CommandIQ network controls.

Visit BBT on MyBundle →
Watch: Get to know the MyBundle app

Featured lesson

Get to know the MyBundle app

Explore the MyBundle app, then visit BBT’s MyBundle page.

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Your streaming guide

  1. Get to know the MyBundle appYouTube tutorial

Choose a lesson, then press Play. You can also open each video directly.

03 · Get familiar with your equipment

Battery backup, step by step.

Choose the indoor or outdoor installation video to match your BBT backup unit.

Watch: Install your indoor battery backup

Featured lesson

Install your indoor battery backup

Follow the installation video for the indoor backup unit.

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2 lessons · Choose a video

  1. Install your indoor battery backupYouTube tutorial
  2. Install your outdoor battery backupYouTube tutorial

Choose a lesson, then press Play. You can also open each video directly.

These are equipment-specific installation tutorials. Follow the instructions for your unit and contact BBT if you are unsure which setup you have.

04 · Voice Services

Set up. Call. Stay in touch.

Installing a Voice Services adapter? Start with the ATA tutorial. For Hosted PBX, begin with the introduction, then explore the features you need.

Explore Smart Voice →
Watch: Install your Voice Services adapter

Featured lesson

Install your Voice Services adapter

Start with the ATA installation tutorial for your compatible Voice Services equipment.

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14 lessons · Choose a video

  1. Install your Voice Services adapterYouTube tutorial
  2. Introduction to Hosted PBXBBT video tutorial
  3. Find your way around the dashboardBBT video tutorial
  4. Explore app featuresBBT video tutorial
  5. Use the mobile appBBT video tutorial
  6. Use the virtual web phoneBBT video tutorial
  7. Review call historyBBT video tutorial
  8. Manage voicemail messagesBBT video tutorial
  9. Manage personal messagesBBT video tutorial
  10. Set answering rulesBBT video tutorial
  11. Set up time framesBBT video tutorial
  12. Configure the virtual attendantBBT video tutorial
  13. Use digital faxBBT video tutorial
  14. Troubleshoot your phonesBBT video tutorial

Choose a lesson, then press Play. You can also open each video directly.

ATA installation and Hosted PBX features serve different setups. Hosted PBX options may require a compatible service plan or administrator access. App screens and available features can vary.

05 · Built for your business

Put BizWorx to work.

Meet BizWorx, set up your system, then connect your Wi-Fi, wired devices, and mesh equipment.

Explore more BizWorx features →
Watch: Meet BizWorx

Featured lesson

Meet BizWorx

An introduction to BBT’s all-in-one business connectivity solution.

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5 lessons · Choose a video

  1. Meet BizWorxYouTube tutorial
  2. Set up your systemYouTube tutorial
  3. Set up your Wi-Fi and appYouTube tutorial
  4. Connect wired devicesYouTube tutorial
  5. Set up wired meshYouTube tutorial

Choose a lesson, then press Play. You can also open each video directly.

BizWorx network management requires compatible BBT business equipment. The BizWorx page includes additional tutorials for network settings and business features.