Changes to BBT Pay-by-Phone system – starting Oct 1, 2020
Our new system requires that all BBT customers add their payment info to their BBT account. When account information has been updated, payments can be processed by calling BBT’s regular Pay-by-Phone number: 844.592.4781. Now you can use eChecks to make bill payments In addition to using a credit card to make a payment, you… Read More »
Texas Telephone Association award BBT
Rusty Moore has been awarded the Neville Haynes Award at the annual Texas Telephone Association Convention. This award is given out once a year by our Texas association that represents most of the telephone companies in the state. It is the highest award that can be achieved in the state of Texas telephone industry, and… Read More »
Fiber-fast Internet
We’ve got exciting plans to connect 948 customers to our fiber network in 2020.
Robert Stallard
BBT’s Robert Stallard talks about the facilities department and the precautions they’ve taken to ensure the safety of our staff and customers as we continue to serve you through this COVID-19 pandemic.
Summer hours
Beginning Monday, May 11 2020 our business hours are temporarily changing for the summer season. See details below: Monday – Thursday, 7am – 6pm Friday – 8am – 12pm Although our Alpine and Presidio offices remain closed due to COVID-19, we remain committed to serving your telecommunications needs. Call us at 1.800.592.4781.
Anna Fuentez
Anna Fuentez, BBT Business Office Supervisor talks about how the office has adapted to COVID-19 while keeping the focus on exceptional customer service.
Ray Ellis
BBT Engineer Ray Ellis shares what changes have occurred in the Engineering department and to the deployment of BBT’s fiber network due to COVID-19.
Changes since COVID-19
BBT Network Operations Department team member Kody Gentry talks about what the NOC does, and how things have changed since COVID-19.
Installing public Wi-Fi hotspots
BBT is installing public Wi-Fi hotspots. Follow Daniel Brito as he does an install in Presidio.
Keep Americans Connected Pledge
FCC recognizes BBT for going above and beyond the call of the “Keep Americans Connected Pledge” Alpine, TX – On April 8, 2020, BBT (Big Bend Telephone) was added to the list of less than 50 companies nationwide who are recognized for going above and beyond to help consumers during the COVID-19 pandemic. While over… Read More »