BBT’s Robert Stallard talks about the facilities department and the precautions they’ve taken to ensure the safety of our staff and customers as we continue to serve you through this COVID-19 pandemic.
Beginning Monday, May 11 2020 our business hours are temporarily changing for the summer season. See details below: Monday – Thursday, 7am – 6pm Friday – 8am – 12pm Although our Alpine and Presidio offices remain closed due to COVID-19, we remain committed to serving your telecommunications needs. Call us at 1.800.592.4781.
Anna Fuentez, BBT Business Office Supervisor talks about how the office has adapted to COVID-19 while keeping the focus on exceptional customer service.
BBT Engineer Ray Ellis shares what changes have occurred in the Engineering department and to the deployment of BBT’s fiber network due to COVID-19.
BBT Network Operations Department team member Kody Gentry talks about what the NOC does, and how things have changed since COVID-19.
BBT is installing public Wi-Fi hotspots. Follow Daniel Brito as he does an install in Presidio.
FCC recognizes BBT for going above and beyond the call of the “Keep Americans Connected Pledge” Alpine, TX – On April 8, 2020, BBT (Big Bend Telephone) was added to the list of less than 50 companies nationwide who are recognized for going above and beyond to help consumers during the COVID-19 pandemic. While over… Read More »
As the novel coronavirus (COVID-19) pandemic continues to impact the United States, phone scammers have seized the opportunity to prey on consumers. The FCC has received reports of scam and hoax text message campaigns and scam robocalls offering free home testing kits, promoting bogus cures, selling health insurance, and preying on virus-related fears. A text… Read More »
BBT’s Tucker Gandy talks about BBT’s support for local schools during COVID-19.
BBT’s Marisol Cervantes explains how the “POC” plays a critical role in keeping things going.