As the novel coronavirus (COVID-19) pandemic continues to impact the United States, phone scammers have seized the opportunity to prey on consumers. The FCC has received reports of scam and hoax text message campaigns and scam robocalls offering free home testing kits, promoting bogus cures, selling health insurance, and preying on virus-related fears. A text… Read More »
BBT’s Tucker Gandy talks about BBT’s support for local schools during COVID-19.
BBT’s Marisol Cervantes explains how the “POC” plays a critical role in keeping things going.
Like many folks, BBT CSRs are learning how to work from home. Click the image above to watch the video!
Working safely to make sure you are connected. Click the image above to watch the video!
To all the workers who keep Americans connected – we want to say…THANK YOU. Click the image above to watch the video!
Rapidly changing times can generate many questions. Rusty Moore, general manager and chief operating officer of BBT, shares information on what BBT is doing to make sure customers who have been directly impacted by the COVID19 circumstances have access to the tools they need to navigate this crisis.
March 19, 2020 – The impact of COVID-19 is being felt immediately by many businesses in our area. As a commitment to supporting the health of our business communities during these times, BBT will invest $500 PER DAY on purchases from local businesses. This may take the form of food takeout orders, gift certificate purchases… Read More »
Texas telecommunications industry’s commitment to customer service Rusty Moore, general manager of BBT and president of the Texas Telephone Association board of directors, provides an update on the Texas telecommunications industry’s commitment to customer service during the coronavirus outbreak. Watch the video>>
Russell “Rusty” Moore, general manager and chief operating officer of BBT, is one of the four-member executive committee of the TTA.